American Airlines
American has had some widely publicized incidents of wheelchair mishandling, and ranks lower than the other big airlines (except for JetBlue) for wheelchair users. Also, its fleet of widebody jets has shrunk: its ranking for domestic wide-body flights has fallen from second place in 2019 to last now. But it's the largest airline in the world, so sometimes we don't have other options. And sometimes I find myself with enough Aadvantage miles to book a flight, so I do. We can do better, American!
Choose seats when you book or call Special Assistance (800-237-7976) for help booking the best seat for your needs. When using the online seat map during booking, you can hover over a seat to see whether it has a moveable armrest.
Planes have a designated space to hold 1 collapsible wheelchair. Mobility devices can also be stored overhead or under your seat, size permitting.
Information hard to access. From traveler reports: Boeing 777-200ER / 772: Business class on the right side behind row 6; Boeing 777-300ER / 77W : Business class, right side
Special Assistance phone number: 800-237-7976 There is also an online form for disability assistance: https://www.aa.com/contact/forms?topic=DA#/